The store runs, but nobody owns the whole
Hosting sits with one partner, development with another, and every incident starts with: whose fault is this?
We keep your Magento store operational, secure and up to date. We watch for issues, apply the updates that matter, and respond when something breaks — without you chasing developers, servers and error emails.
Hosting sits with one partner, development with another, and every incident starts with: whose fault is this?
Checkout, payments, shipping methods or integrations can fail before your team notices.
The longer versions, modules and server software drift, the riskier and heavier the next upgrade becomes.
We monitor how the store behaves and technical faults, and we respond under the agreed service level.
Magento security patches, necessary version updates and dependency checks. Changes are tested before production.
Checkout, payments, shipping, integrations, performance and Magento errors. The goal is finding the cause, not hiding the symptom.
Logs, crons, indexes, cache, server–Magento fit — the work a store owner shouldn’t have to run alone.
Bigger changes are built and verified in a separate test environment. Production gets a tested fix, not a developer experiment.
“A reliable partner, always a fast response.”
Margo Matsina · Raamatukoi
“The new store is faster and more user-friendly.”
Taimar Jaaska · webshop.ee
We don’t sell preset metal tiers here. Scope comes from the store’s situation — not a pre-printed label.
| Store situation | Sensible service level |
|---|---|
| Smaller Magento store, rare changes | Business-hours support + regular technical care |
| Active shop, campaigns and integrations | Monitoring + priority response + regular update cycle |
| Magento is a critical sales channel | Fast SLA + active monitoring + staging/deploy + recovery readiness |
Exact scope shouldn’t be invented before seeing the store. We review what you have and say what maintenance it actually needs.
Maintenance doesn’t have to mean moving all development to us. We can own reliability, monitoring and technical care, and work alongside your existing developer or team.
No. We can maintain the current setup and work with your present developer.
Yes. Before we start, we review the technical state and key risks.
It depends on the agreed service level. For a critical sales channel we fix response time in the SLA.
Planned larger changes are tested in staging first.
Price depends on complexity, integrations and required response time. After a first review we give a concrete scope and quote.
In 30 minutes we review the store’s state, which risks need attention, and whether ongoing maintenance is even needed.
or send the store URL to info@magentopood.ee · 566 01 667